Customer Care | NuolaWigs

At NuolaWigs, we’re committed to making your shopping experience smooth, safe, and enjoyable. From fast global shipping to hassle-free returns and responsive customer support, we’re here every step of the way.

Shipping Information

• UK Delivery: 2–4 business days
• US & Europe Delivery: 5–7 business days
• Worldwide Shipping: Available to most regions (delivery times may vary)
• Order Tracking:Every order includes a tracking number so you can follow your package in real time. We carefully package each wig to ensure it arrives in perfect condition.

Returns & Exchanges

We want you to love your NuolaWigs purchase. If for any reason you’re not satisfied:

• Returns: Accepted within 14 days of delivery.
• Exchanges: Available if you’d like to swap your wig for another style.
• Condition: Wigs must be unworn, unaltered, and in their original packaging.

To start a return or exchange, simply contact our customer service team.

Order Tracking

As soon as your order is shipped, you’ll receive an email with your tracking link. Use it anytime to check your delivery status. If you don’t see the email, check your spam folder or contact our team.

Customer Support

Our dedicated support team is here to help with:

• • Product questions (fit, style, care)
  • Order and shipping inquiries
  • Returns and exchanges
• Email: support@nuolawigs.com
• Instagram/TikTok: DM us @nuolawigs
• Website Chat: Available during business hours

We aim to reply to all inquiries within 24 hours.

Global Customers

NuolaWigs proudly ships worldwide. While the UK is our home, our US and European clients are our second-largest markets,and we are growing fast globally. No matter where you’re based, you can count on us for fast delivery, secure packaging, and reliable service.