About My Wigs

What type of hair do you use? We use 100% human hair


How long does the wig last? The wigs will last 1-2 years depending on how well they are looked after

How do I care for my wig? Click here to find out :)


Head Circumference 

Click here to find out how to measure your head circumference :)


Domestic Shipping


Next day free shipping within UK

International Shipping 

Via DHL Express 1-3 days

Customs Duties & Other Fees 

International Clients are responsible for paying taxes and duties


Due to covid processing time is now 4-6 weeks.

Refund Policy

Return  and Exchange Policy


Due to the nature of our products, all sales are final. Returns or exchanges are not allowed unless product is received damaged.

10% OFF Medical Hair-loss


VAT exemption is available to clients who wear wigs for necessity reasons.

Customers who require wigs due to any medical reason such as alopecia or hair loss as a result of chemotherapy treatment, and is confirmed by a GP, are classed as necessity wearers. If any of the above applies to you, you are entitled to receive the VAT off the cost of your wig. Please email us for a VAT exempt Form before purchase.

If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people available at HMRC Helpline or contact the National Advice Service on 0300 123 1073 before requesting for the declaration form.

Making a false declaration to the HMRC is fraudulent. Please avoid this at all costs!

Clients who are eligible for VAT RELIEF are also eligible to receive a 10% OFF the price of wigs they purchase from our store. This can be claimed for as many purchases. Please email us for a code.


Unfortunately because our wigs are made to order, once you make a purchase we cannot cancel your order. Please use the correct address as we will not change delivery address after a purchase has been made as this is against Paypal's policy. If we have to cancellation your order due to any other reason, there will be a 5% cancellation fee.

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Or use the contact form and we

will respond straight away.

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