All our wigs except (sale/discounted Wigs) comes with a 6 months free warranty if the wig starts to shed/ creates bald spots or colour fades. The wig warranty service is NOT a replacement of a new wig. Rather, its a service where we replace or add more hair if in the unlikely event you experience balding on the wig.
Please note warranty does not cover:
- Accidental damage to the wig
- If the wig has been altered eg recoloured, bleached
- If the lace gets torn/ripped
- If glue or tape has been applied whilst wearing the wig.
- Sleeping with the wig on
- Swimming with the wig on
Please note that our warranty for hair replacement service on a wig that is shedding within 6 months can take up to 2 months.
It is strongly advised that you have more than one wig (second wig can be synthetic to save money) as wearing the same wig everyday can reduce the longevity of the wig.
Please also see our terms and conditions of purchase below
https://www.nuolawigs.com/pages/terms-conditions
